Shipping & Returns

Shipping

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We work hard to process and ship your order as quickly as possible.

Shipping times may vary depending on the product, destination, and shipping method selected at checkout. Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Please make sure your shipping address is correct before completing your purchase. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

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Returns

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Your satisfaction is important to us. If you are not completely satisfied with your purchase, you may be eligible to request a return according to our return policy.

Items must meet the applicable return conditions and be returned within the specified return period.

To request a return, please contact our customer support team with your order number and details about your request.

Email: contato.topstoreon@gmail.com

Our team will review your request and provide you with the necessary instructions.

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Refunds

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Once your returned item has been received and inspected, we will notify you about the status of your refund.

If approved, the refund will be processed using your original payment method. Processing times may vary depending on your payment provider.

Thank you for shopping with Top Store. We appreciate your business and are committed to providing you with a great shopping experience.